Privacy Policy

At Teoarc AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent automation platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email address, company name)
• Contact information when you communicate with us
• Payment information for subscription services
• Content and data you upload or process through our services

1.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies
• Log files and system information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

3. Data Processing and Storage

Your data is processed and stored securely using industry-standard encryption and security measures. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data is stored on secure servers located in data centers that comply with international security standards. We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users
• With Your Consent: When you have explicitly authorized us to share your information

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our services.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

7. Data Security

We implement comprehensive security measures to protect your information, including:

• End-to-end encryption for data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: connect@teoarc-ai.com
Phone: +1 (416) 847-2931
Address: 601 Spadina Rd, Suite 233, Toronto, ON M5P 2X1, Canada
Website: Contact Form